Competency Training

For a business to succeed, all its employees must perform their job with the required level of skills and commitment. In smaller businesses, employees may be forced to perform duties that may fall beyond their areas of training. However, the business can ensure that all their employees are prepared for their roles by taking them through competency training. This is a type of training where the curriculum has be developed around the competency standards which have been identified for the specific role.

Learn more about competency training

Benefits of competency based training to employers

This training is based on the specific training gaps identified for a specific role. This means that the business will only spend money for the specific training. This saves money for the business since they do not have to spend money on numerous training programs annually hoping that their revenue and performance will improve.

It also saves time since the employee only spends time learning skills and gaining knowledge that will be immediately used in their day to day activities in the business. The time saved can be put into use in the organization.

Most companies experience problems during employee orientation given that most graduates do not have the prerequisite skills to start working immediately. The orientation period is usually long and the employee may require keen supervision. However, competency training helps bridge this gap by providing skills that make it easier to integrate graduates into a business, shortens the orientation period as well as the need for keen supervision.

When employees know what they should be doing, how they should do it and have the skills to do it well, their performance and that of the organization improves over time. This ultimately leads to better performance and profitability for the business.

Employees who have been trained using competency training know how to do their job well. This leads to high client satisfaction which creates loyal clients. Such employees can also be put in teams where their skills complement each other. Such teams are high performance teams that exceed the expectations of their leaders.

An organization that continuously trains its employees communicates that they care about their employees. This may create loyalty among employees and therefore they are less likely to leave the organization. However, this is contingent on the other benefits that the employee is enjoying form the organization.

Benefits of competency based training to employees

Employees are able to identify the area where they need improvement and work towards achieving excellence in these areas. This improves their overall performance and therefore their earnings over time.

Competency based training can help employees identify the areas where they would like to specialize in. specialization ensures that the employee becomes a subject matter expert in a specific area and they can use this to create other streams of revenue such as consultancy work.

When employees understand the business systems, processes and procedures, they are better placed to perform well. The business can use competency based training to ensure that all employees are on the same page with regards to systems, procedures and processes whether internal or external.